Returns & Refund Policy

Last updated: October 2026

Returns

We accept returns within 7 days of delivery. To be eligible, items should be unused, in their original packaging, with the adhesive backing intact. Damaged, defective or wrong items can always be returned within this window.

How to request a return

• Email hello@stickfirm.in or DM us on Instagram @stickfirmshop with your order ID and the reason for return (photos help for damaged items).
• We'll confirm and arrange a reverse pickup from your delivery address.

Refunds

Once the item is picked up, we initiate a full refund to your original payment method. Refunds typically reach your account within 5–7 business days after initiation, depending on your bank.

For Cash on Delivery orders, we refund to your bank account or UPI ID, which we'll ask you for when arranging the return. The Cash on Delivery fee is refunded only if the item was damaged, defective or wrong.

Cancellations

You can cancel an order before it is shipped by contacting us; we'll refund the full amount to your original payment method. Orders that have already shipped can be returned as described above.